Privacy Policy

📋Introduction

bet7 ("we", "our", or "the Platform") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or use bet7.vin — Bangladesh's trusted online casino and sports betting platform offering cricket betting, live casino, slots, Teen Patti, Andar Bahar, and crash games.

By accessing or using bet7, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. If you do not agree, please discontinue use of the platform. This policy applies to all users aged 21 and above, as bet7 is intended strictly for adults.

🗂️Information We Collect

To provide you with a secure and personalised gaming experience on bet7, we collect several categories of personal and technical information, including:

• Registration data: full name, date of birth, email address, phone number, and username provided when you create an account.
• Identity verification documents: national ID card, passport, or other government-issued identification as required for KYC compliance.
• Financial information: deposit and withdrawal records, payment method details (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and transaction histories.
• Usage data: pages visited, games played, bets placed, session duration, features accessed, and interaction logs within the platform.
• Device and technical data: IP address, browser type and version, operating system, device model, time zone (Bangladesh Standard Time, UTC+6), and referral URL.
• Customer support communications: messages, emails, and chat records exchanged with our support team, including any supporting documents you share.

We collect this information through account registration forms, payment processing flows, cookies and tracking technologies, and direct communication with our support team. We only collect data that is necessary and proportionate to the purposes described in this policy.

⚙️How We Use Your Information

bet7 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with those purposes. Our uses include:

• Account management: creating and maintaining your player account, verifying your identity, and processing login requests securely.
• Payment processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining accurate financial records.
• Platform improvement: analysing usage patterns and feedback to enhance game offerings, website performance, and overall user experience on bet7.
• Responsible gaming: monitoring betting behaviours to detect problem gambling indicators and enforcing self-exclusion, deposit limits, or cooling-off periods where appropriate.
• Legal and regulatory compliance: fulfilling KYC obligations, anti-money-laundering requirements, fraud prevention, and responding to lawful requests from relevant authorities.
• Marketing and promotions: sending relevant offers, bonus notifications, and seasonal promotions (e.g., Eid specials, Pohela Boishakh bonuses, BPL tournament offers) where you have provided consent.

🍪Cookies and Tracking Technologies

bet7 uses cookies, web beacons, and similar tracking technologies to operate the platform efficiently and improve your experience. Cookies are small data files stored on your device that help us remember your preferences, maintain your session, and understand how players interact with our site.

We use essential cookies (required for the platform to function), analytical cookies (to measure traffic and performance), and preference cookies (to remember your language and display settings). You may adjust your cookie preferences via your browser settings at any time, though disabling essential cookies may affect platform functionality.

🤝Sharing of Your Information

bet7 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your data with trusted partners under strict confidentiality agreements only in the following circumstances:

• Service providers: payment processors (bKash, Nagad, Visa, Mastercard), identity verification services, fraud detection partners, and cloud hosting providers that support platform operations.
• Legal obligations: competent authorities, law enforcement agencies, or courts when required to do so by applicable law, court order, or to protect the rights and safety of bet7 and its users.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of bet7's business assets, your data may be transferred as part of that transaction, subject to equivalent privacy protections.

All third parties with whom we share data are required to process it lawfully, fairly, and in a manner consistent with this Privacy Policy. They are not permitted to use your data for any purpose beyond that which we have specified.

🔒Data Security

bet7 employs robust technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure password hashing, firewalls, intrusion detection systems, and regular security audits.

While we implement industry-standard security safeguards, no method of electronic transmission or storage is completely secure. In the unlikely event of a data breach that affects your rights and freedoms, we will notify affected users promptly and take all reasonable steps to mitigate any harm caused.

✅Your Privacy Rights

bet7 respects your rights regarding your personal data. Depending on applicable law and your circumstances, you may have the following rights:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if your personal data is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: in certain circumstances, you may request the deletion of your personal data, subject to legal and regulatory retention obligations.
• Right to restrict processing: you may request that we limit how we use your data in certain situations, for example while we investigate an accuracy complaint.
• Right to withdraw consent: where our processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and may need to verify your identity before processing it.

🗄️Data Retention

bet7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is generally retained for the duration of your active account relationship with bet7 plus a further period required for legal and regulatory compliance (typically five to seven years following account closure). Transaction records may be retained for longer periods where required by financial regulations. When data is no longer needed, it is securely deleted or anonymised.

🔗Third-Party Links

The bet7 platform may contain links to third-party websites or services for reference or informational purposes. bet7 is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data processed by bet7 through bet7.vin.

🔞Protection of Minors

bet7 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. All users must be 21 years of age or older to register and use the platform. If we become aware that we have collected personal data from a person under 21 without verifiable parental consent, we will take immediate steps to delete that information. If you believe a minor has registered on bet7, please notify us immediately at [email protected].

📝Changes to This Privacy Policy

bet7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable law. When we make material changes, we will update the Effective Date at the top of this page and, where appropriate, notify registered users by email or via a prominent notice on the platform.

Your continued use of bet7 after any such changes have been posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your information.

📬Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bet7 handles your personal data, please reach out to our support team. We are available 24/7 to assist players across Bangladesh, from Dhaka to Chittagong, Sylhet to Cox's Bazar.

[email protected]